Try this command and send output: date | mail -v -s `date` [email protected]
And send the last lines from /var/maillog or /var/mail.info Att. Diaulas Castro Consultor Linux / Microsoft InterSolution Informática Tel.: (55 11) 3443-1472 www.intersolution.inf.br Oracle Certified Partner 2011/6/27 Alberto Vazquez <[email protected]> > Thanks for your reply. > > *#order_entry: "|/opt/rt3/bin/rt-mailgate --queue "Order Entry" --action > correspond --url > **http://solutioncenter.proiris.com*<http://solutioncenter.proiris.com/> > *" //This is what it was originally* > > *#rga_sc: "|/opt/rt3/bin/rt-mailgate --queue "RGARequests" --action > correspond --url > **http://solutioncenter.proiris.com*<http://solutioncenter.proiris.com/> > *" //Changed to this before getting your email.* > *rga_sc: "|/usr/local/rt/bin/rt-mailgate --queue "RGARequests" --action > correspond --url > **http://solutioncenter.proiris.com*<http://solutioncenter.proiris.com/> > *" //Changed to this, since I could not locate this path* * > /opt/rt3/bin/rt-mailgate > * > Still not sending emails. Any other ideas. > > Thanks, > > Alberto > > > > On Mon, Jun 27, 2011 at 4:35 AM, Diaulas Castro < > [email protected]> wrote: > >> Good Morning Alberto, >> Look at your alias file (/etc/aliases) and execute the command >> "newaliases". >> >> Att. >> >> Diaulas Castro >> Consultor Linux / Microsoft >> InterSolution Informática >> Tel.: (55 11) 3443-1472 >> www.intersolution.inf.br >> Oracle Certified Partner >> >> >> >> 2011/6/24 Alberto Vazquez <[email protected]> >> >>> Forgot the attachement. >>> >>> Thanks, >>> >>> Alberto >>> >>> On Fri, Jun 24, 2011 at 2:15 PM, Alberto Vazquez <[email protected]>wrote: >>> >>>> Thanks for your reply. Please see below and the attachement. Any >>>> other ideas? >>>> >>>> Thanks again. >>>> >>>> Alberto >>>> >>>> On Fri, Jun 24, 2011 at 11:15 AM, Diaulas Castro < >>>> [email protected]> wrote: >>>> >>>>> >>>>> Hello, >>>>> 1.Look for another RT_SiteConfig.pm >>>>> inside /etc/request-tracker/RT_SiteConfig.d/ for more config files >>>>> >>>> Unable to locate this folder. This is what I found and modified >>>> to reflect the correct email address. >>>> >>>> >>>> /home/linuxadmin/.cpan/build/RT-Authen-ExternalAuth-0.08-VLp3xw/etc/RT_SiteConfig.pm >>>> >>>> /home/linuxadmin/.cpan/build/RT-Authen-ExternalAuth-0.08-l9de9R/etc/RT_SiteConfig.pm >>>> /home/linuxadmin/RT-Authen-ExternalAuth-0.08/etc/RT_SiteConfig.pm >>>> /home/linuxadmin/rt-3.8.8/etc/RT_SiteConfig.pm >>>> /root/.kde/share/apps/RecentDocuments/RT_SiteConfig.pm.desktop >>>> /root/.kde/share/apps/RecentDocuments/RT_SiteConfig.pm~.desktop >>>> /use/local/rt/etc/RT_SiteConfig.pm >>>> /use/local/rt/etc/RT_SiteConfig.pm~ >>>> /usr/local/rt/etc/RT_SiteConfig.pm >>>> /usr/local/rt/etc/RT_SiteConfig.pm_bak03232011 >>>> /usr/local/rt/etc/RT_SiteConfig.pm_bak062311 >>>> /usr/local/rt/etc/RT_SiteConfig.pm~ >>>> /usr/local/rt/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.p >>>> >>>> 2.Look at Queue config inside RT web interface there is one field for >>>> "Reply Address". >>>> >>>>> See attachment. >>>>> >>>>> >>>>> >>>>>> Att. >>>>>> >>>>> >>>>> Diaulas Castro >>>>> Consultor Linux / Microsoft >>>>> InterSolution Informática >>>>> Tel.: (55 11) 3443-1472 >>>>> www.intersolution.inf.br >>>>> Oracle Certified Partner >>>>> >>>>> >>>>> 2011/6/24 Alberto Vazquez <[email protected]> >>>>> >>>>>> Good Morning Guys, >>>>>> >>>>>> RT is no longer sending auto replies on-create. Here is what we have >>>>>> changed on the RT side: >>>>>> >>>>>> 1. I have disabled some queues which were are using anymore. >>>>>> 2. The old queues which are not been used, in Exchange we have >>>>>> removed the email addresses which were been used in RT. >>>>>> 3. There is only one active queue left in RT, so far the tickets gets >>>>>> created but responses (emails) are been sent from RT. >>>>>> >>>>>> My suspicion is that I need to updated some kind of config file, which >>>>>> is using some old information from the queues which are not been used any >>>>>> longer. I have updated the following files: *RT_SiteConfig.pm and >>>>>> fetchmail.* >>>>>> >>>>>> What am I missing :( >>>>>> >>>>>> Your ideas will be greatly appreciated. >>>>>> >>>>>> Sincerely, >>>>>> >>>>>> -- >>>>>> Walk in faith! >>>>>> Alberto Vazquez-Dzul >>>>>> Email: [email protected] >>>>>> Mobile: (805) 444-0835 >>>>>> GVoice: (805) 768-4798 >>>>>> >>>>>> >>>>>> >>>>>> -------- >>>>>> 2011 Training: http://bestpractical.com/services/training.html >>>>>> >>>>> >>>>> >>>> >>>> >>>> -- >>>> Walk in faith! >>>> Alberto Vazquez-Dzul >>>> Email: [email protected] >>>> Mobile: (805) 444-0835 >>>> GVoice: (805) 768-4798 >>>> >>>> >>> >>> >>> -- >>> Walk in faith! >>> Alberto Vazquez-Dzul >>> Email: [email protected] >>> Mobile: (805) 444-0835 >>> GVoice: (805) 768-4798 >>> >>> >> > > > -- > Walk in faith! > Alberto Vazquez-Dzul > Email: [email protected] > Mobile: (805) 444-0835 > GVoice: (805) 768-4798 > >
-------- 2011 Training: http://bestpractical.com/services/training.html
