To list, I just ran across an odd occurence in a ticket. I have a Queue that uses several Custom Fields, only 1 of which is set to "Mandatory" for validation. Whil ein the ticket, I made changes to various ticket fields (none of them Cf's) and I got the expected error when I tried to save the ticket. When I modified one of the CF's and NOT the Mandatory one, the ticket was saved AND when I resolved it, it DID resolve.
Has anyone else had this problem or am I alone on this and need to look at some other cause? Kenn LBNL
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