On 07/01/2011 09:57 AM, Fabian Unfried wrote: > Thanks for the quick reply, but that didn't help, still the same the > customers (unprivileged users and creator/requestor of the tickets) > can't see their tickets only if they are assigned to it :S
This is entirely a rights configuration issue. If what I suggested didn't help, then you have another nonsensical rights problem. Thomas -------- 2011 Training: http://bestpractical.com/services/training.html