On 07/01/2011 09:57 AM, Fabian Unfried wrote:
> Thanks for the quick reply, but that didn't help, still the same the
> customers (unprivileged users and creator/requestor of the tickets)
> can't see their tickets only if they are assigned to it :S

This is entirely a rights configuration issue.  If what I suggested
didn't help, then you have another nonsensical rights problem.

Thomas

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