Hmm, ok, any idea where the problem could be, or which right(s) my problem could cause, or at least where I could get more information about that or anything else?
I've tried a lot, but nothing did solve my problem, I even gave all general rights to all requestors I've found (queues, global, ...) and still I can't see my created tickets logged in as an unprivileged user, except the tickets are assigned to that user :S Am 01.07.2011 um 16:11 schrieb Thomas Sibley: On 07/01/2011 09:57 AM, Fabian Unfried wrote: Thanks for the quick reply, but that didn't help, still the same the customers (unprivileged users and creator/requestor of the tickets) can't see their tickets only if they are assigned to it :S This is entirely a rights configuration issue. If what I suggested didn't help, then you have another nonsensical rights problem. Thomas -------- 2011 Training: http://bestpractical.com/services/training.html -- Fabian Unfried Senior Software Engineer Zebra Enterprise Solutions Rossfelder Str. 65/5, 74564 Crailsheim, Germany T+49 7951 96360 F+49 7951 963611 funfr...@zebra.com<mailto:funfr...@zebra.com> www.zebra.com/zes<http://www.zebra.com/zes> WhereNet * proveo * Multispectral Solutions Managing Directors Zebra Enterprise Solutions GmbH: Phil Gerskovich, Gilles Pelzer, Michael Smiley Registered Office: Ulm, HRB 721672 VAT Number: DE225496806 ________________________________ - CONFIDENTIAL- This email and any files transmitted with it are confidential, and may also be legally privileged. If you are not the intended recipient, you may not review, use, copy, or distribute this message. If you receive this email in error, please notify the sender immediately by reply email and then delete this email.
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