On Fri, Jul 08, 2011 at 03:53:29PM +0200, Xavier Reigner wrote: > Where can I use the UpdateStatus in RT4.0.1 ? > It's visible in the RT at a glance when editing and adding the > UpdateStatus to the "10 highest > priority tickets I own" list. > In RT3.8.8, it was possible through a message box at the top of the ticket > page with a link to > jump and disable the notification. And now it doesn't appear anymore in > the new release. > We are using this to know when the ticket has been updated with new > information.
Turn $ShowUnreadMessageNotifications on. It was defaulted off in 4.0. -kevin
pgpR2c38Q3gbY.pgp
Description: PGP signature
-------- 2011 Training: http://bestpractical.com/services/training.html
