Thanks Kevin.
It did the trick,
X
On 08.07.2011 16:03, Kevin Falcone wrote:
On Fri, Jul 08, 2011 at 03:53:29PM +0200, Xavier Reigner wrote:
Where can I use the UpdateStatus in RT4.0.1 ?
It's visible in the RT at a glance when editing and adding the UpdateStatus to
the "10 highest
priority tickets I own" list.
In RT3.8.8, it was possible through a message box at the top of the ticket
page with a link to
jump and disable the notification. And now it doesn't appear anymore in the
new release.
We are using this to know when the ticket has been updated with new
information.
Turn $ShowUnreadMessageNotifications on.
It was defaulted off in 4.0.
-kevin
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2011 Training: http://bestpractical.com/services/training.html
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2011 Training: http://bestpractical.com/services/training.html
