One of our managers would like to know if there's a way - short of removing the relevant sections from the ticket maintenance screens - to control the use of the checkboxes that turn email notifications to particular users on and off? Alternately, are there options for searching for and reporting on tickets where a user's notifications are squelched? (We're currently running 3.8.10 but working towards a 4.x upgrade, so answers applicable to either version would be helpful.)
-------- 2011 Training: http://bestpractical.com/services/training.html
