Jason, I think that would work fine. Like Thomas said, you won't see any Queue change in the ticket history.
Kenn LBNL On Sun, Jul 17, 2011 at 8:33 AM, Jason Ledford <[email protected]>wrote: > As long as that's the only implication I think I can live with that. These > are all resolved tickets and I am importing for historical reasons. > > Thanks for the help. > > -----Original Message----- > From: [email protected] [mailto: > [email protected]] On Behalf Of Thomas Sibley > Sent: Sunday, July 17, 2011 11:22 AM > To: [email protected] > Subject: Re: [rt-users] Import from Old System and Set Resolved Date > > On 07/16/2011 02:44 PM, Jason Ledford wrote: > > Now my question is can I now move all the tickets with? > > > > update `Tickets` set `Queue` = '3' where `Queue` = '4' > > Note that won't record a transaction in each ticket's history. > > Thomas > > -------- > 2011 Training: http://bestpractical.com/services/training.html > > -------- > 2011 Training: http://bestpractical.com/services/training.html >
-------- 2011 Training: http://bestpractical.com/services/training.html
