On 07/26/2011 09:10 AM, Kevin Falcone wrote:
On Mon, Jul 25, 2011 at 06:48:16PM -0500, Scott wrote:
On 07/25/2011 06:15 PM, Kevin Falcone wrote:
select * from CustomFields where Name = 'CF Name';

         ID NAME                                               TYPE
RENDERTYPE  MAXVALUES PATTERN      REPEATED VALUESCLASS
BASEDON
---------- --------------------------------------------------
------------------------- ---------- ---------- ----------
---------- --------------- ----------
         51 Executive Description - Admin only
Wikitext                                      1
0

DESCR  SORTORDER LOOKUPTYPE                   CREATOR CREATED
LASTUPDATEDBY LASTUPDAT   DISABLED
----- ---------- ------------------------- ---------- ---------
------------- --------- ----------
                0 RT::Queue-RT::Ticket              32 23-FEB-11
22 25-JUL-11          0
Unfortunately, setting up a CF like this with a very basic user who
can see and modify it, I can't replicate the one-line failure on IE9
or FF5.

Something must be chunking the data so that RT sees it as 3 updates
(one per line) instead of one blob of test.

You may wish to try and capture data on the wire to compare between
your browser and the windows browser.  You may also want to try logged
in as your user on the affected machine.

I logged in to rt with the other users' browser (on their pc) and was able to
to add several lines of text.  I then asked another power user to try to add
a line of data and she was able as well (all the lines were preserved).  So
there definitely a acl type issue going on here. Is there a new right I need to
add?

Thanks.
-kevin



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