Hi all, We are using LDAP integration and I'm not able to create an RT account for an LDAP user to give them RT access(non-priv, just to create tickets and use SelfService).
RT keeps telling me the account exists, but I can't see it in UI to give it access to RT. In the SQL side, I can see the record in the Users table in the RT database... Any thoughts on why RT won't show me that record on the UI page? Thanks! Mike. -- Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: (807) 766-7331 Email: mike.john...@nosm.ca
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