On 9 Aug 2011, at 11:07, Gunnar Gorges wrote: > Hi everyone, > > I just noticed that Quicksearch and QuickCreate queries are missing from > the available searches in the RT at a glance customization page. My > guess is that they got deleted by accident - however: > > Does anyone know how to get them back to the list of available searches? > > So far I was not able to find the place where to reintegrate them. > Resetting the RT at a glance also does not help, the list of available > searches remains the same. > > Help is greatly appreciated. > > Thanks in advance, > Gunnar >
Hi Gunnar If I understand you correctly, you need to look at your RT_SiteConfig.pm You should have a line like this Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage Dashboards)]); Hope that helps regards Garry -- Dr Garry Booth IT Services Loughborough University -------- 2011 Training: http://bestpractical.com/services/training.html
