On 09.08.11 12:14, Garry Booth wrote:
On 9 Aug 2011, at 11:07, Gunnar Gorges wrote:
Hi everyone,
I just noticed that Quicksearch and QuickCreate queries are missing from
the available searches in the RT at a glance customization page. My
guess is that they got deleted by accident - however:
Does anyone know how to get them back to the list of available searches?
So far I was not able to find the place where to reintegrate them.
Resetting the RT at a glance also does not help, the list of available
searches remains the same.
Help is greatly appreciated.
Thanks in advance,
Gunnar
Hi Gunnar
If I understand you correctly, you need to look at your RT_SiteConfig.pm
You should have a line like this
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
MySupportQueues MyReminders RefreshHomepage Dashboards)]);
Thanks, Garry that did the trick!
I recently installed TicketLocking and introduced the HomepageComponent
option to our SiteConfig in that context. Since I only included
'MyLocks' and left out the rest everything was screwed up. Did not
notice until I created a new user today...
DOH!
Thanks for saving my day!
Cheers,
Gunnar
--
Gunnar Gorges
Central IT Services - ZMAW
Mail: [email protected]
Tel.: +49 (0)40 41173 220
--------
2011 Training: http://bestpractical.com/services/training.html
