Hi Raphael
keep to the list.
In particular because I don't have the answer to this further question.
I have never tried anything like what you are trying.
It is possible that for this you might have to use a ColumnMap
However concerning "display the Ticket subject next to his number"
I believe that '__id__ __Subject__ ' should work.
Gerard
On 2011-08-09 11:28, Raphaël MOUNEYRES wrote:
Hi Gerard,
i've tried some but i'm not sure to be able to do conditional
formatting such as :
% my $inactive =
$member->QueueObj->IsInactiveStatus($member->Status);
<span class="<% $inactive ? 'ticket-inactive' : '' %>">
<%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%>
[<% loc($member->Status) %>]
</span>
for example, if i do
' <b><a
href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
'<span class="ticket-inactive">__Children__</span>'
for sure all children tickets are displayed as ticket-inactive, but
not depending on their actual status...
Also i'd like to display the Ticket subject next to his number....
Well i'm doing more experiments now, but any other hints are welcome.
Raphaël MOUNEYRES
*Gerard FENELON <[email protected]>*
Envoyé par : [email protected]
09/08/2011 11:08
A
[email protected]
cc
Objet
Re: [rt-users] adding Ticket links in search result
Hello
you can do a lot of things in the advanced tab of the search interface
such as
'<b><a href="/Ticket/Modify.html?id=__id__">__id__</a></b>/TITLE:#',
'<span class="yoyodine-status-__StatusNoLoc__">__ExtendedStatus__</span>',
'<span
class="yoyodine-severity-__CustomField.{Severity}__">__CustomField.{Severity}__</span>',
'<span class="yoyodine-priority-__CustomField.{Customer
priority}__">__CustomField.{Customer priority}__</span>',
I would say, use this when you want to tweek the display.
Use ColumnMap when you have to calculate values
Gerard
On 2011-08-09 10:48, Raphaël MOUNEYRES wrote:
Hello,
i'm trying to build a search wich would have a colum displaying the
tickets links exactly the same way as is TicketDisplay page (with 3.8
install)
I found two things :
- this code related to the above page is in
/opt/rt3/share/html/Elements/ShowLinks
- in ticket search engine, i can display children/DependsOn links, but
the result will only show ticket ids without formatting.
Should i create a new ColumnMap (as recently discussed) pasting some
code from the ShowLinks File, or any simpler way to modify the
existing colums ?
Could someone help me choose the best way to go ?
After a few month dealing with RT, i've been gaining some perl
programming experience, thanks guys !
Raphaël MOUNEYRES
--------
2011 Training: http://bestpractical.com/services/training.html
