Ok that’s worked and I have the following
my $Content = $self->TransactionObj->Content;
if( $Content =~ m/Status: resolved/){
return 0;
}
return 1;
problem is when the Content does match and it does return 0;
it sends out an email and says " This transaction appears to have no content"
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Ruslan Zakirov
Sent: Sunday, August 14, 2011 1:59 PM
To: Robert Vicchiullo
Cc: [email protected]
Subject: Re: [rt-users] help with scrip (search correspond body)
On Sat, Aug 13, 2011 at 12:57 AM, Robert Vicchiullo <[email protected]> wrote:
> Need a little help and would appreciate any advice.
>
> I am trying to write a scrip for
>
> “On Correspond Notify Requestors and Ccs”
>
> I have Condition set to User defined and stage set to transactionbatch.
>
>
>
> In Custom condition I have:
>
>
>
> my $Content = $self->TransactionObj->Attachments->First->Content;
Try the following:
$self->TransactionObj->Content;
It will find text part in the message and return it content.
[snip]
--
Best regards, Ruslan.
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
* San Francisco, CA, USA October 18 & 19, 2011
* Washington DC, USA October 31 & November 1, 2011
* Melbourne VIC, Australia November 28 & 29, 2011
* Barcelona, Spain November 28 & 29, 2011
