I did have a similar line.  Commented it out but nothing has changed.

My httpd.conf in case it's helpful...

<VirtualHost *:80>
        ServerAdmin webmas...@bcssi.com

#       DocumentRoot /var/www/rt/share/html
        DocumentRoot /var/www
        AddDefaultCharset UTF-8

        RewriteEngine On
        RewriteRule ^/$ /rt/ [R]

        PerlRequire "/var/www/rt/bin/webmux.pl"
        ScriptAlias /rt/ /var/www/rt/share/html/

#       <Location /NoAuth/images>
#               SetHandler default
#       </Location>

        <Location /rt>
                SetHandler perl-script
                PerlResponseHandler RT::Mason
        </Location>

        ErrorLog /var/log/apache2/error.log

        # Possible values include: debug, info, notice, warn, error, crit,
        # alert, emerg.
        LogLevel warn

        CustomLog /var/log/apache2/access.log combined

</VirtualHost>

From: Curtis Bruneau [mailto:curt...@vianet.ca]
Sent: Monday, August 22, 2011 4:59 PM
Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update

I've encourtered this issue when you try to alias the noauth directories to 
bypass the mason.handler in the Apache config. If you have an Apache config 
line similar to below try to comment it out.

Alias /NoAuth /opt/rt3/share/html/NoAuth

Basically in the above situation the css isn't processed properly. It could be 
something else though.

Curtis

On 11-08-22 04:44 PM, Lake, Seth M wrote:
So, I stupidly updated my debian RT box today and one of the things patched was 
Perl (5.10.1 -> 5.12.4).  Since I used CPAN originally for installing Perl 
modules when I setup the server it broke pretty much everything about RT.  
After much flipping back and forth between logs and apt-get install I resolved 
all of the load errors and the Apache server came up.  But I still seem to be 
missing something.

All pages will display with no formatting at all.  The only graphic that shows 
is the >>|<< Best Practical logo, everything else is completely text without 
the usual formatting.  There is lists and tables, but no font changes are 
graphics at all (100% blue links on a while background).

I assume there is some Perl module I'm missing.  As I said, there's no errors 
so it's a "soft" failure.  The site functionality seems unaffected, just a bit 
harder to get around now.

Any help greatly appreciated.





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--------
RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA — September 26 & 27, 2011
*  San Francisco, CA, USA — October 18 & 19, 2011
*  Washington DC, USA — October 31 & November 1, 2011
*  Melbourne VIC, Australia — November 28 & 29, 2011
*  Barcelona, Spain — November 28 & 29, 2011

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