Hi, There is BecomeUser extension on the CPAN, but I'm not sure if it's ported over RT4 or not.
http://search.cpan.org/~abcdefgh/RTx-BecomeUser-1.0/lib/RTx/BecomeUser.pm On Tue, Aug 23, 2011 at 1:31 AM, Yan Seiner <[email protected]> wrote: > Is there anything like su for RT? I'd like to be able to check on users' > ability to see certain tickets. It's disruptive to ask them (and keep > asking them while I figure out which layer of permissions is causing me > headaches.) Any way I can use something like 'su' to assume a user's > identity without knowing their password? > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
