On Mon, Aug 22, 2011 at 9:02 PM, SathiyaMoorthy SP <jobs.sath...@gmail.com> wrote: > Hi, > Thanks for the reply. > I spent sometime with the ShowSummary file. But no success ! I dont know how > to edit the file. I started learning HTML::Mason, so that I can add a new > section. > But anyway i would like to get ideas from somebody who has did it already !
Did it several times. ShowSummary has code similar to the folowing: <&| /Widgets/TitleBox, title => loc('The Basics'), class => 'ticket-info-basics', &><& /Ticket/Elements/ShowBasics, Ticket => $Ticket &></&> Copy it. See that ShowBasics appears twice on the page. Copy ShowBasics file. Adjust, see changes and so on. > How can i add a new custom section ?, through Which i have to show 'new > section' when the user views the ticket, and he should be allowed to add, > edit, delete content from that section as similar as dates or people > section. May be you're talking about menu. Are you? > Do i have to add HTML code or perl code ? What is the structure, which files > i have to edit Kindly let me know. If you need some sort of editor for custom data then for sure you'll need to write Mason, HTML and perl code. > Thanks > Moorthy -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011