Hi,
Anybody else get this error after upgrading to 4.0.2 from 4.0.1?
"Undefined subroutine &RT::Interface::Email::GetForwardFrom called at
/opt/rt4/share/html/Ticket/Forward.html line 115."
I checked and found that the RT/Interface/Email.pm file had not been updated
in the upgrade, thus the lack of a GetForwardFrom routine.
Here's my output from "make upgrade":
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql --with-modperl2
perl:
>=5.8.3(5.10.1) ...found
users:
rt group (www-data) ...found
bin owner (root) ...found
libs owner (root) ...found
libs group (bin) ...found
web owner (www-data) ...found
web group (www-data) ...found
CLI dependencies:
Term::ReadKey ...found
Getopt::Long >= 2.24 ...found
HTTP::Request::Common ...found
Term::ReadLine ...found
Text::ParseWords ...found
LWP ...found
CORE dependencies:
DateTime >= 0.44 ...found
Class::ReturnValue >= 0.40 ...found
Text::Quoted >= 2.02 ...found
Regexp::IPv6 ...found
CSS::Squish >= 0.06 ...found
Encode >= 2.39 ...found
DateTime::Locale >= 0.40 ...found
Module::Versions::Report >= 1.05 ...found
MIME::Entity >= 5.425 ...found
Digest::SHA ...found
List::MoreUtils ...found
DBI >= 1.37 ...found
Locale::Maketext::Lexicon >= 0.32 ...found
Devel::StackTrace >= 1.19 ...found
Digest::base ...found
Text::Password::Pronounceable ...found
Devel::GlobalDestruction ...found
Time::ParseDate ...found
File::Temp >= 0.19 ...found
Locale::Maketext >= 1.06 ...found
Tree::Simple >= 1.04 ...found
Text::Template >= 1.44 ...found
Scalar::Util ...found
HTML::Quoted ...found
HTML::Scrubber >= 0.08 ...found
File::Spec >= 0.8 ...found
DBIx::SearchBuilder >= 1.59 ...found
Sys::Syslog >= 0.16 ...found
Mail::Mailer >= 1.57 ...found
File::ShareDir ...found
Regexp::Common ...found
Digest::MD5 >= 2.27 ...found
HTML::Entities ...found
Cache::Simple::TimedExpiry ...found
File::Glob ...found
Class::Accessor >= 0.34 ...found
Locale::Maketext::Fuzzy ...found
Time::HiRes ...found
Text::Wrapper ...found
Regexp::Common::net::CIDR ...found
Net::CIDR ...found
Log::Dispatch >= 2.23 ...found
UNIVERSAL::require ...found
Email::Address ...found
DASHBOARDS dependencies:
HTML::RewriteAttributes >= 0.04 ...found
MIME::Types ...found
GD dependencies:
GD::Text ...found
GD ...found
GD::Graph ...found
GPG dependencies:
PerlIO::eol ...found
GnuPG::Interface ...found
GRAPHVIZ dependencies:
IPC::Run ...found
GraphViz ...found
ICAL dependencies:
Data::ICal ...found
MAILGATE dependencies:
Pod::Usage ...found
HTML::TreeBuilder ...found
Getopt::Long ...found
HTML::FormatText ...found
LWP::UserAgent ...found
MASON dependencies:
Storable >= 2.08 ...found
CSS::Squish >= 0.06 ...found
Apache::Session >= 1.53 ...found
Errno ...found
Devel::StackTrace >= 1.19 ...found
IPC::Run3 ...found
CGI::Cookie >= 1.20 ...found
Text::WikiFormat >= 0.76 ...found
XML::RSS >= 1.05 ...found
HTML::Mason >= 1.43 ...found
Digest::MD5 >= 2.27 ...found
JSON ...found
MODPERL2 dependencies:
Apache::DBI ...found
HTML::Mason >= 1.36 ...found
MYSQL dependencies:
DBD::mysql >= 2.1018 ...found
PSGI dependencies:
CGI::Emulate::PSGI ...found
CGI >= 3.38 ...found
CGI::PSGI >= 0.12 ...found
HTML::Mason::PSGIHandler >= 0.52 ...found
Plack >= 0.9971 ...found
Plack::Handler::Starlet ...found
SMTP dependencies:
Net::SMTP ...found
USERLOGO dependencies:
Convert::Color ...found
All dependencies have been found.
/usr/bin/install -c -m 0755 -o root -g www-data -d /opt/rt4/etc
/usr/bin/install -c -m 0440 -o root -g www-data etc/RT_Config.pm
/opt/rt4/etc/RT_Config.pm
[ -f /opt/rt4/etc/RT_SiteConfig.pm ] || /usr/bin/install -c -m 0640 -o root -g
www-data etc/RT_SiteConfig.pm /opt/rt4/etc/RT_SiteConfig.pm
Installed configuration. About to install RT in /opt/rt4
/usr/bin/install -c -m 0755 -d /opt/rt4/var/log
/usr/bin/install -c -m 0755 -d /opt/rt4/share/fonts
/usr/bin/install -c -m 0755 -d /opt/rt4/share/po
/usr/bin/install -c -m 0770 -d /opt/rt4/var/mason_data
/usr/bin/install -c -m 0770 -d /opt/rt4/var/mason_data/cache
/usr/bin/install -c -m 0770 -d /opt/rt4/var/mason_data/etc
/usr/bin/install -c -m 0770 -d /opt/rt4/var/mason_data/obj
/usr/bin/install -c -m 0770 -d /opt/rt4/var/session_data
/usr/bin/install -c -m 0755 -d /opt/rt4/share/html
/usr/bin/install -c -m 0755 -d /opt/rt4/local/html
/usr/bin/install -c -m 0755 -d /opt/rt4/local/etc
/usr/bin/install -c -m 0755 -d /opt/rt4/local/lib
/usr/bin/install -c -m 0755 -d /opt/rt4/local/plugins
/usr/bin/install -c -m 0755 -d /opt/rt4/local/po
[ -d /opt/rt4/lib ] || /usr/bin/install -c -m 0755 -d /opt/rt4/lib
( cd lib && find . -type d -print ) | while read dir ; do \
/usr/bin/install -c -m 0755 -d "/opt/rt4/lib/$dir" ; \
done
( cd lib && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "lib/$file" "/opt/rt4/lib/$file" ; \
done
[ -d /opt/rt4/etc ] || /usr/bin/install -c -m 0755 -d /opt/rt4/etc
for file in acl.Pg acl.Oracle acl.mysql schema.Pg schema.Oracle schema.mysql
schema.SQLite initialdata ; do \
/usr/bin/install -c -m 0644 "etc/$file" "/opt/rt4/etc/" ; \
done
/usr/bin/install -c -m 0755 -d /opt/rt4/bin
for file in rt-mailgate rt rt-crontool ; do \
/usr/bin/install -c -o root -g www-data -m 0755 "bin/$file"
"/opt/rt4/bin/" ; \
done
/usr/bin/install -c -m 0755 -d /opt/rt4/sbin
for file in rt-attributes-viewer rt-clean-sessions rt-dump-metadata
rt-email-dashboards rt-email-digest rt-email-group-admin rt-fulltext-indexer
rt-preferences-viewer rt-server rt-server.fcgi rt-session-viewer
rt-setup-database rt-setup-fulltext-index rt-shredder rt-test-dependencies
rt-validator standalone_httpd ; do \
/usr/bin/install -c -o root -g www-data -m 0755 "sbin/$file"
"/opt/rt4/sbin/" ; \
done
[ -d /opt/rt4/share/html ] || /usr/bin/install -c -m 0755 -d /opt/rt4/share/html
( cd share/html && find . -type d -print ) | while read dir ; do \
/usr/bin/install -c -m 0755 -d "/opt/rt4/share/html/$dir" ; \
done
( cd share/html && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "share/html/$file"
"/opt/rt4/share/html/$file" ; \
done
( cd local/html && find . -type d -print ) | while read dir ; do \
/usr/bin/install -c -m 0755 -d "/opt/rt4/local/html/$dir" ; \
done
( cd local/html && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "local/html/$file"
"/opt/rt4/local/html/$file" ; \
done
( cd local/po && find . -type d -print ) | while read dir ; do \
/usr/bin/install -c -m 0755 -d "/opt/rt4/local/po/$dir" ; \
done
( cd local/po && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "local/po/$file"
"/opt/rt4/local/po/$file" ; \
done
( cd local/etc && find . -type d -print ) | while read dir ; do \
/usr/bin/install -c -m 0755 -d "/opt/rt4/local/etc/$dir" ; \
done
( cd local/etc && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "etc/$file" "/opt/rt4/local/etc/$file"
; \
done
# RT 3.0.0 - RT 3.0.2 would accidentally create a file instead of a dir
[ -f /opt/rt4/docs ] && rm /opt/rt4/docs
[ -d /opt/rt4/docs ] || /usr/bin/install -c -m 0755 -d /opt/rt4/docs
( cd docs && find . -type d -print ) | while read dir ; do \
/usr/bin/install -c -m 0755 -d "/opt/rt4/docs/$dir" ; \
done
( cd docs && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "docs/$file" "/opt/rt4/docs/$file" ; \
done
/usr/bin/install -c -m 0644 ./README /opt/rt4/docs/
[ -d /opt/rt4/share/fonts ] || /usr/bin/install -c -m 0755 -d
/opt/rt4/share/fonts
( cd share/fonts && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "share/fonts/$file"
"/opt/rt4/share/fonts/$file" ; \
done
[ -d /opt/rt4/share/po ] || /usr/bin/install -c -m 0755 -d /opt/rt4/share/po
( cd share/po && find . -type f -print ) | while read file ; do \
/usr/bin/install -c -m 0644 "share/po/$file"
"/opt/rt4/share/po/$file" ; \
done
# Make the libraries readable
chmod 0755 /opt/rt4
chown -R root /opt/rt4/lib
chgrp -R bin /opt/rt4/lib
chmod -R u+rwX,go-w,go+rX /opt/rt4/lib
chmod 0755 /opt/rt4/bin
chmod 0755 /opt/rt4/etc
cd /opt/rt4/etc && chmod 0400 acl.Pg acl.Oracle acl.mysql schema.Pg
schema.Oracle schema.mysql schema.SQLite initialdata
#TODO: the config file should probably be able to have its
# owner set separately from the binaries.
chown -R root /opt/rt4/etc
chgrp -R www-data /opt/rt4/etc
chmod 0440 /opt/rt4/etc/RT_Config.pm
chmod 0640 /opt/rt4/etc/RT_SiteConfig.pm
# Make the system binaries
cd /opt/rt4/bin && ( chmod 0755 rt-mailgate rt rt-crontool ; chown root
rt-mailgate rt rt-crontool; chgrp www-data rt-mailgate rt rt-crontool)
# Make the system binaries executable also
cd /opt/rt4/sbin && ( chmod 0755 rt-attributes-viewer rt-clean-sessions
rt-dump-metadata rt-email-dashboards rt-email-digest rt-email-group-admin
rt-fulltext-indexer rt-preferences-viewer rt-server rt-server.fcgi
rt-session-viewer rt-setup-database rt-setup-fulltext-index rt-shredder
rt-test-dependencies rt-validator standalone_httpd ; chown root
rt-attributes-viewer rt-clean-sessions rt-dump-metadata rt-email-dashboards
rt-email-digest rt-email-group-admin rt-fulltext-indexer rt-preferences-viewer
rt-server rt-server.fcgi rt-session-viewer rt-setup-database
rt-setup-fulltext-index rt-shredder rt-test-dependencies rt-validator
standalone_httpd; chgrp www-data rt-attributes-viewer rt-clean-sessions
rt-dump-metadata rt-email-dashboards rt-email-digest rt-email-group-admin
rt-fulltext-indexer rt-preferences-viewer rt-server rt-server.fcgi
rt-session-viewer rt-setup-database rt-setup-fulltext-index rt-shredder
rt-test-dependencies rt-validator standalone_httpd)
# Make the web ui readable by all.
chmod -R u+rwX,go-w,go+rX /opt/rt4/share/html \
/opt/rt4/local/html \
/opt/rt4/share/po \
/opt/rt4/local/po
chown -R root /opt/rt4/share/html \
/opt/rt4/local/html \
/opt/rt4/share/po \
/opt/rt4/local/po
chgrp -R bin /opt/rt4/share/html \
/opt/rt4/local/html \
/opt/rt4/share/po \
/opt/rt4/local/po
# Make the web ui's data dir writable
chmod 0770 /opt/rt4/var/mason_data \
/opt/rt4/var/session_data
chown -R www-data /opt/rt4/var/mason_data \
/opt/rt4/var/session_data
chgrp -R www-data /opt/rt4/var/mason_data \
/opt/rt4/var/session_data
Congratulations. RT has been upgraded. You should now check over
/opt/rt4/etc/RT_Config.pm for any necessary site customization. Additionally,
you should update RT's system database objects by running
/opt/rt4/sbin/rt-setup-database --prompt-for-dba-password --action upgrade
--
Thanks,
Michael
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