On Fri, Aug 26, 2011 at 07:36:16AM -0400, Michael Johnson wrote:
> Hi,
>  
> Anybody else get this error after upgrading to 4.0.2 from 4.0.1?
>  
> "Undefined subroutine &RT::Interface::Email::GetForwardFrom called at 
> /opt/rt4/share/html/Ticket/Forward.html line 115."
>  
> I checked and found that the RT/Interface/Email.pm file  had not been updated 
> in the upgrade, thus the lack of a GetForwardFrom routine.
> 
> ...
> 


The problem seems to have been that my bash environment had a CDPATH setting 
that apparently confused the library installation routine.

CDPATH=/home/admin


It looks like the installation script "cd"ed into /home/admin/lib instead of 
/usr/src/rt-4.0.2/lib -- I ended up with directories from /home/admin/lib in 
/opt/rt4/lib


"unset CDPATH" followed by a "make upgrade" fixed the problem.


-- 
Thanks,
 Michael
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA  September 26 & 27, 2011
*  San Francisco, CA, USA  October 18 & 19, 2011
*  Washington DC, USA  October 31 & November 1, 2011
*  Melbourne VIC, Australia  November 28 & 29, 2011
*  Barcelona, Spain  November 28 & 29, 2011

Reply via email to