On Thu, Sep 22, 2011 at 11:14:27AM -0400, Cena, Stephen (ext. 300) wrote: > 1. Notify via email a group that a ticket has been submitted. (EX: Someone > submits a ticket to > General & it emails the admins).
Just make them AdminCcs - the default Scrips notify on create. > 2. A ticket gets created using an email that has no account associated > with it. When an > account gets created, automatically assign them a random password & email > them with it. There is at least one template for this on the wiki. -kevin
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