On 09/26/2011 11:10 AM, Bart wrote: > Thanks for looking it up. > > I guess we'll have to set it to a lower value, or maybe leave the Due > field empty for our problems / changes.
A due date of 3 months for open-ended tickets seems arbitrary. It would make sense to me to just leave Due empty in that case. :) Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
