On Mon, Oct 3, 2011 at 2:04 PM, Kevin Falcone <[email protected]> wrote: > On Mon, Oct 03, 2011 at 01:47:46PM -0600, Elliot Finley wrote: >> I've looked at http://requesttracker.wikia.com/wiki/Quicksearch which >> applies to 3.8.x, but not to 4.0.2. I'd like to also show 'resolved' >> and 'rejected' statuses (basically I want to show all statues). >> >> Does anyone have any pointers how to accomplish this in 4.0.2? >> >> Or even better, to just create a new dashboard that shows this? > > There's a config option for that these days, just search for Simple in > etc/RT_Config.pm
The only place in etc/RT_Config.pm that 'Simple' occurs is: =item C<$OnlySearchActiveTicketsInSimpleSearch> When query in simple search doesn't have status info, use this to only search active ones. =cut Set($OnlySearchActiveTicketsInSimpleSearch, 1); I changed this to 0 and restarted apache, and Quicksearch still only shows 'new', 'open' and 'stalled'. Is this the right place? Thanks, Elliot -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
