On Tue, Oct 4, 2011 at 12:03 AM, Elliot Finley <[email protected]> wrote: > On Mon, Oct 3, 2011 at 2:53 PM, Kevin Falcone <[email protected]> > wrote: >> On Mon, Oct 03, 2011 at 02:38:50PM -0600, Elliot Finley wrote: >>> On Mon, Oct 3, 2011 at 2:04 PM, Kevin Falcone <[email protected]> >>> wrote: >>> > On Mon, Oct 03, 2011 at 01:47:46PM -0600, Elliot Finley wrote: >>> >> I've looked at http://requesttracker.wikia.com/wiki/Quicksearch which >>> >> applies to 3.8.x, but not to 4.0.2. I'd like to also show 'resolved' >>> >> and 'rejected' statuses (basically I want to show all statues). >>> >> >>> >> Does anyone have any pointers how to accomplish this in 4.0.2? >>> >> >>> >> Or even better, to just create a new dashboard that shows this? >>> > >>> > There's a config option for that these days, just search for Simple in >>> > etc/RT_Config.pm >>> >>> The only place in etc/RT_Config.pm that 'Simple' occurs is: >>> >>> >>> =item C<$OnlySearchActiveTicketsInSimpleSearch> >>> >>> When query in simple search doesn't have status info, use this to only >>> search active ones. >>> >>> =cut >>> >>> Set($OnlySearchActiveTicketsInSimpleSearch, 1); >>> >>> I changed this to 0 and restarted apache, and Quicksearch still only >>> shows 'new', 'open' and 'stalled'. >> >> Oh, you want to change the list of Queues and statuses, which for some >> historical reason is completely misnamed Quicksearch? >> >> The simplest solution is almost certainly going to be to override >> Quicksearch and pass all the desired statuses into >> QueueSummaryByLifecycles > > Okay, so I think I figured out how to do this but I ran into a different snag. > > I copied share/html/Elements/Quicksearch to > local/html/Elements/Quicksearch to do the override, but now I get: > > 'Odd number of parameters passed to component expecting name/value > pairs' on my 'RT at a glance' page where the Quicksearch component > would normally appear. > > This is without changing ANY code, just copying the file. > > Am I doing the override wrong or did I hit a bug?
Show more context. You've changed something, use `diff -u original new_file` to see the difference. May you copied file from older version? > Thanks, > Elliot > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
