I need to set and lock my priority settings as 1 to 3, with 3 being my lowest priority and 1 the highest with 3 being the initial default when a ticket is created. Along with that I need to ensure that only the system admin can have the ability to change those settings.
Is there a way, and how can it be done. -- View this message in context: http://old.nabble.com/setting-and-locking-priorities-tp32591243p32591243.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
