Hi, Sort of locking can be done with PriorityAsString extension. Locking changes to admins would require some hacking and probably in PriorityAsString extension.
On Tue, Oct 4, 2011 at 8:21 PM, Zoedog <[email protected]> wrote: > > I need to set and lock my priority settings as 1 to 3, with 3 being my lowest > priority and 1 the highest with 3 being the initial default when a ticket is > created. Along with that I need to ensure that only the system admin can > have the ability to change those settings. > > Is there a way, and how can it be done. > -- > View this message in context: > http://old.nabble.com/setting-and-locking-priorities-tp32591243p32591243.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
