I need to be able to see the custom fields I have setup, in the Query Builder. Then my support coordinator and group members can search for the tickets they are concerned with via the custom field.
There is a write up here: http://old.nabble.com/Showing-Custom-Field-in-Queue-view-td17775657.html but I cannot find anything for 4.0.2 Thanks, Randy
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
