Randy,
Custom Fields are applied to Queues. Did you select a Queue first and THEN look for the Custom Fields? Kenn LBNL On Thu, Oct 6, 2011 at 2:03 PM, Randy Black <[email protected]> wrote: > ** > > I need to be able to see the custom fields I have setup, in the Query > Builder. Then my support coordinator and group members can search for the > tickets they are concerned with via the custom field. > > There is a write up here: > http://old.nabble.com/Showing-Custom-Field-in-Queue-view-td17775657.htmlbut I > cannot find anything for 4.0.2 > > Thanks, > Randy > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Barcelona, Spain — November 28 & 29, 2011 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
