If, in the custom action for the "On Create" scrip of queue "A",
I resolve the ticket and change the queue to "B", which runs?
? The "On Resolve" scrip for queue A
? The "On Resolve" scrip for queue B
? Both
? Neither
? It depends on the order of the resolve and the close
in the 'On Create' scrip.
And is this, whatever the answer is, something I can depend upon?
Many thanks,
John
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