On Thu, Oct 13, 2011 at 04:57:45PM -0500, John Hascall wrote: > > If, in the custom action for the "On Create" scrip of queue "A", > I resolve the ticket and change the queue to "B", which runs? > > ? The "On Resolve" scrip for queue A > ? The "On Resolve" scrip for queue B > ? Both > ? Neither > ? It depends on the order of the resolve and the close > in the 'On Create' scrip. > > And is this, whatever the answer is, something I can depend upon?
Assuming 4.0 and TransactionCreate scrips, it'll run for Queue A. -kevin
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