> What's odd is that the scrip worked just fine this morning, at least once (I > swear I made no changes!): > > Oct 14 07:20:46 rt2 RT: > <rt-4.0.2-3121-1318591246-1717.1267-14-0@InforMed,LLC> #1267/20086 - Scrip 14 > On After Hours Create Notify On-call Support Desk Staff (/ > usr/local/rt/sbin/../lib/RT/Action/SendEmail.pm:301) > > However, tickets created during business hours are again throwing the error > related to a missing new() method. I'll double-check the condition module's > name, permissions, and directory/path permissions again, to be certain.
If it breaks sometimes and not others, something changed. It may be as simple as permissions changing and then a new apache child being spawned, but you'll need to figure out what is different. -kevin
pgpbxokgyMMJk.pgp
Description: PGP signature
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
