Perfect. That took care of both the issues. BTW, what is the URL for me to file bugs in RT?
On 10/21/11 1:01 PM, "Ruslan Zakirov" <[email protected]> wrote: >On Fri, Oct 21, 2011 at 11:02 PM, Srikumar Nair <[email protected]> wrote: >> I am using the following entry in the initial data file to create a >>custom >> field: >> @CustomFields = ( >> { >> Name => 'Search_Criteria', >> Type => 'FreeformSingle', >> Disabled => 0, >> Description => 'Search Criteria', >> } >> ) >> * When looking at this custom field in the RT UI in the advance tab I >>get >> the message "Something wrong. Contact system administrator". > What I am I >> doing wrong here? > >When you see such message, you have more descriptive message in the logs. > >> * Also, what option do I specify to make this a global one which is >> applicable to all the tickets? > >If you add "Queue => 0," then probably you'll kill both rabbits. > >Please file a bug report saying that above structure in initialdata >file result in an invalid custom field. Create method in >RT::CustomField should do better job at validating its input. > >> Thanks >> Srikumar > >-- >Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
