On Sat, Oct 22, 2011 at 12:29 AM, Srikumar Nair <[email protected]> wrote: > Perfect. That took care of both the issues. > > BTW, what is the URL for me to file bugs in RT?
http://requesttracker.wikia.com/wiki/BugReporting or use http://issues.bestpractical.com with guest/guest account > On 10/21/11 1:01 PM, "Ruslan Zakirov" <[email protected]> wrote: > >>On Fri, Oct 21, 2011 at 11:02 PM, Srikumar Nair <[email protected]> wrote: >>> I am using the following entry in the initial data file to create a >>>custom >>> field: >>> @CustomFields = ( >>> { >>> Name => 'Search_Criteria', >>> Type => 'FreeformSingle', >>> Disabled => 0, >>> Description => 'Search Criteria', >>> } >>> ) >>> * When looking at this custom field in the RT UI in the advance tab I >>>get >>> the message "Something wrong. Contact system administrator". >> What I am I >>> doing wrong here? >> >>When you see such message, you have more descriptive message in the logs. >> >>> * Also, what option do I specify to make this a global one which is >>> applicable to all the tickets? >> >>If you add "Queue => 0," then probably you'll kill both rabbits. >> >>Please file a bug report saying that above structure in initialdata >>file result in an invalid custom field. Create method in >>RT::CustomField should do better job at validating its input. >> >>> Thanks >>> Srikumar >> >>-- >>Best regards, Ruslan. > > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
