Thank you guys!
That appreciation changed my perspective.
I'll try another way.
Cheers
On 10/25/2011 02:56 PM, Kenneth Crocker wrote:
Bruno,
Users that are NOT privileged will not show on the list for adding
members to a group. Once a user is privileged and a member of a group,
they automatically inherit all rights and privileges. They also will
automatically have access to any Queries that have been saved for any
group they are members of.
Hope this helps.
Kenn Crocker
On Tue, Oct 25, 2011 at 6:33 AM, Bruno M. Duarte Coscia
<[email protected] <mailto:[email protected]>> wrote:
Hi everyone, I'm trying to properly configurate RT to the
elemental needs.
OS: Centos 5.4
RT: 4.0.2
The idea is to have as many queues as programs that we support are in
existence .
Each enterprise costumer has access to this queues (programs), so
there's a group in RT that classifies them
The issue consist in configurate the groups/queues in such way
that they
will have present the Dashboard options in the navigation bar.
In the wiki says "Several new rights have been added to RT with
regards
to dashboards. These rights must be granted (to a user or group)
before
the dashboard options become available" (Link:
http://requesttracker.wikia.com/wiki/ManualDashboards )
Please, could be possible some orientation regards this issue?
Cheers.
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA --- October 31& November 1, 2011
* Barcelona, Spain --- November 28& 29, 2011
--
Bruno M. Duarte Coscia
Centro Nacional de Computación
Universidad Nacional de Asunción
http://www.cnc.una.py/
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011
