-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi, I'd like to have info about the requestor on the ticket display page - things like telephone number, e-mail, etc. I've read there is a "Requestor Info Box", but I can't find much about it.
Is it an option for what I'm trying to achieve - or is there any other best practice to follow? Thanks, Giuseppe - -- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJOsWN+AAoJEAqigArPBfJXM00H+we/DnD1NwP+2al25Bmqp2eY 0WQs9XA+AKaL4aYGLmnHZQ5Y3WJRDlSHhHA792jck8f6dfG2BE/0RLbToQSMaeKm /D/SuxHykH4AkXkWU1KhHDzECglqcuJ7vwYlX14CWfuc9R+CFaqm0OeUo5ygEjhU bELMSqzC3ls2ONpRSGi7M/BN+o88T2gBqhAieYZyWtlJRWevPPYOgAAxHiSh25aF B7GHSkDq+kmqQwnIstJe6B21QXDzt02CVKyjwmc9kVOj2LGZIrSRYdVUc9VY8uHd eQAYzUCf8qc/yo719W6dxFOQCNebIcYAyPBDeEzmwhJOts6k+WT08bLL3Yq/qT8= =bTe9 -----END PGP SIGNATURE----- -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011