Direct db access in this case is ok. Have you sent a bug report? Regards, Ruslan. From phone. 08.11.2011 18:54 пользователь "Izz Abdullah" <izz.abdul...@hibbett.com> написал:
> What I did, and it may be a "no-no", is > update Users set Password="" where username = something <excuse the syntax > as the column / table names may differ slightly> > > But this worked and forced External Authentication only. I had to do it > directly to the mysql db though. > > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com [mailto: > rt-users-boun...@lists.bestpractical.com] On Behalf Of Yan Seiner > Sent: Tuesday, November 08, 2011 9:49 AM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes > > That worked! > > Interesting.... > > Any way to remove the mysql password? > > On Tue, November 8, 2011 7:31 am, Izz Abdullah wrote: > > I've seen this on our system. When you move the database and are using > > external authentication, you, at least I am able, to login with either my > > MySQL credentials, or my LDAP credentials. When modifying / adding > users, > > I have to put in my MySQL password for this to work for local users. I > > would try using the password you used in 3.8.10 installation on the new > > system as the current password to see if that fixes your problem. > > > > -----Original Message----- > > From: rt-users-boun...@lists.bestpractical.com > > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Yan > Seiner > > Sent: Tuesday, November 08, 2011 9:28 AM > > To: rt-users@lists.bestpractical.com > > Subject: [rt-users] ExternalAuth, local users, and upgrade woes > > > > Yesterday we upgraded our RT instance to 4.0.2. Before then we were > > running 3.8.10 in production, and 4.0.2 in testing. > > > > We had 4.0.2 set up in testing with ExternalAuth. That worked well; our > > LDAP users could log in with their credentials. I could create non-LDAP > > users manually (which is the setup I wanted). > > > > Then we moved the database from the server hosting 3.8.10 to our new > 4.0.2 > > server. Everything went well, except that non-LDAP users cannot log in. > > Further, I cannot change their password. > > > > When I try to change their password, I get > > > > Please enter your current password correctly. Password has not been set. > > > > I tried creating a user manually. Same thing; I can create the user but > > cannot set the password. > > > > This worked fine in the 4.0.2 test but started happening after we moved > > the 3.8.10 database over to 4.0.2. I did use the procedures in the > README > > and otherwise the new installation is working great. > > > > Where do I look? > > > > > > -- > > Pain is temporary. It may last a minute, or an hour, or a day, or a year, > > but eventually it will subside and something else will take its place. If > > I quit, however, it lasts forever. > > > > -------- > > RT Training Sessions (http://bestpractical.com/services/training.html) > > * Barcelona, Spain November 28 & 29, 2011 > > -------- > > RT Training Sessions (http://bestpractical.com/services/training.html) > > * Barcelona, Spain November 28 & 29, 2011 > > > > !DSPAM:4eb94b64141411804284693! > > > > > > > -- > Pain is temporary. It may last a minute, or an hour, or a day, or a year, > but eventually it will subside and something else will take its place. If > I quit, however, it lasts forever. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain November 28 & 29, 2011 > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain November 28 & 29, 2011 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011