Hi, Uploads processing is done in multiple places, so it's doable with several callbacks and custom code.
It's possible to auto archive big files when ticket is created or updated. I did it once many years ago, but code is not public and I even don't have access to it. On Tue, Nov 8, 2011 at 12:23 PM, Michael Polenske <[email protected]> wrote: > Good morning, > > we allow our customers to upload files (configuration files, kernel dumps > etc) to their ticket. Unfortunately not all customers follow the rule and > compress their uploads, so it can be that they upload a config file with >>20MB (compressed with standard zip it’s <1MB). > > > > So big question – can I limit the upload to .zip /.gz/.rar.7z or whatever on > a easy way ? Any idea ? > > > > Thanks and best regards, > > Michael > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain — November 28 & 29, 2011 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
