On Wed, Nov 09, 2011 at 09:45:20AM -0800, Yan Seiner wrote: > > On Wed, November 9, 2011 9:10 am, Kevin Falcone wrote: > > On Wed, Nov 09, 2011 at 09:01:01AM -0800, Yan Seiner wrote: > >> > >> On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote: > >> > >> > If you're having trouble managing RT internal users while logged in as > >> > an LDAP user, please see Ruslan's response about possible bugs. Try > >> > logging in as root and seeing if that helps. > >> > >> Is the bug report public? If so, where? > > > > If there is an existing bug report it would be in the rt.cpan.org > > queue for RT-Authen-ExternalAuth. If there is no report, please make > > one. > > I've been poking around in the databases... > > In the virgin RT4 database (the one we created from scratch) the password > field is varchar(256). > > In the converted RT3->RT4 database the password field is varbinary(40). > > In the original RT3 database, the password field is varbinary(40). > > I don't know enough about mysql but that doesn't seem right. Can some > mysql gurus clue me in?
It looks like you didn't run the database upgrade scripts. On 4.0.3 after running make upgrade it should tell you about make upgrade-database. There is a step that the automated process runs which converts you to a varchar(256). There are a *lot* of important changes between 3.8 and 4.0 that happen at the database level, including lots of new columns and tables. -kevin
pgp4mVKh04iS1.pgp
Description: PGP signature
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
