Is there a recommended defaut set up that I can use as a model to help us get to a working point, we like the the system, its learning how to navigate that becomes an issue.
Thanks Zoedog wrote: > > We are in the process of adding the use of custom fields to our > application. The issue we are having is that anyone without admin > privileges is not seeing the custom fields when they are creating tickets, > we have gone thru a number of iterations tweaking permissions to get these > fields to appear but are having no success. What are we missing? > -- View this message in context: http://old.nabble.com/Custom-fields-tp32822127p32823818.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
