El 18/11/11 17:33, Kevin Falcone escribió:
On Fri, Nov 18, 2011 at 10:23:01AM +0000, Eduardo Suarez-Santana wrote:
Is it possible to avoid this behaviour? Running RT-3.8.
You can fix it by searching for the Unprivileged user and changing the
username to John.

You can change it longer-term by writing a local/lib/RT/User_Local.pm
which overrides CanonicalizeUserInfo and causes the username to be
correct from the start.

Do you mean searching in the database? Or is that possible via web interface? Afaik, it is not possible to search for unprivileged users in the web interface, is it?

I'd also like the user to be privileged. Is there a flag in the database for that?

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