On Mon, Nov 21, 2011 at 09:50:25AM +0000, Eduardo Suarez-Santana wrote: > El 18/11/11 17:33, Kevin Falcone escribió: > >On Fri, Nov 18, 2011 at 10:23:01AM +0000, Eduardo Suarez-Santana wrote: > >>Is it possible to avoid this behaviour? Running RT-3.8. > >You can fix it by searching for the Unprivileged user and changing the > >username to John. > > > >You can change it longer-term by writing a local/lib/RT/User_Local.pm > >which overrides CanonicalizeUserInfo and causes the username to be > >correct from the start. > > > Do you mean searching in the database? Or is that possible via web > interface? Afaik, it is not possible to search for unprivileged > users in the web interface, is it?
Use the autocompleter or the Find all users who match: boxes. > I'd also like the user to be privileged. Is there a flag in the > database for that? It's available in the web ui after you search for the user. -kevin
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