On Wed, Nov 23, 2011 at 02:43:57PM -0500, Mark Fuller wrote: > If we try to search using the quick search box on the main page we can not > search for a number > because rt thinks it has to search for a ticket number. Being an ITSP we > often have phone > numbers in the subject line we want to look for and if we could search > from there it would be > much easier
Search for "number" instead The quotes skip the magic id check -kevin
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