I tried that and it did not work Mark
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Wednesday, November 23, 2011 2:52 PM To: [email protected] Subject: Re: [rt-users] Search issue On Wed, Nov 23, 2011 at 02:43:57PM -0500, Mark Fuller wrote: > If we try to search using the quick search box on the main page we can not search for a number > because rt thinks it has to search for a ticket number. Being an ITSP we often have phone > numbers in the subject line we want to look for and if we could search from there it would be > much easier Search for "number" instead The quotes skip the magic id check -kevin -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
