On Thu, Dec 29, 2011 at 08:04:15AM +0000, Asanka Gunasekera wrote: > Hi All, I am trying to set up approvals on RT 4.0.1 and I am following > http://requesttracker.wikia.com/wiki/ApprovalCreation > but in this document it talks about copying scripts and templates from > _Approval queue. > I can only find 5 templates but there are no scripts
Those Scrips were replaced in about mid-3.8 with RT::Approval::Rules::*. You shouldn't need to copy them anywhere in order to use Approvals. You'll want to modify the Templates as needed and set up your CreateTickets scrip to actually create the Approvals tickets. -kevin
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