On Tue, Jan 10, 2012 at 15:46, <[email protected]> wrote: > Hi all, > In RT-4.0.4, is it possible to allow unprivileged users the ability > to search. i.e allow them to see new search/quick search menu > (as privileged users can). > > Is is also possible, for unprivileged users to see the unowned > tickets list. > > Any help would be greatly appreciated.
Unprivileged users use self service. You either extend self service or make users privileged with limited set of rights. > > Many Thanks > > > krishan > -- > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
