Hi All, My users can't see customfield on search form. I'm aware that they should first select a queue and submit, but even if they do it, they can't see the customfields. SuperUser can see them.
Also, when they create, modify or display a ticket they can see and modify those custom fields, so the problem is only on the search form (Search/Build.html). My users are in a "team" group, and this group have "SeeCustomField" and "ModifyCustomField" rights on the queue. I had to give SeeCustomField and ModifyCustomField rights to the "team" group on the custom field itself, just to be able to see it in the search form. Looks awkward to me, am I doing something wrong ? I'm using RT3.8.7 on ubuntu 10.04.1. Thanks, -- daniel -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
