Using RT 4.0.4 If a ticket is owned already, I cannot re-assign it unless I set the owner to Nobody, then assign it.
Is this normal behavior? -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Using RT 4.0.4 If a ticket is owned already, I cannot re-assign it unless I set the owner to Nobody, then assign it.
Is this normal behavior? -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012