Hey Jeff
You are not allowed to Take a ticket that is owned by someone, you have
to steal it, which is in the Actions tab and is a different right.
Chris
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RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
- [rt-users] Am I missing a right? Jeff Blaine
- Re: [rt-users] Am I missing a right? Christopher Lasater
- Re: [rt-users] Am I missing a right? Thomas Sibley
