Hi, Do you test query builder as root or jasonm?
On Tue, Feb 21, 2012 at 20:36, Jason Marshall <[email protected]> wrote: > 1. http://scrambling.ca/crap/rt-users_1_list-of-cfs.png shows the list of > cf's associated with this queue (Systems). > > 2. http://scrambling.ca/crap/rt-users_2_show-two-cfs.png shows a random > ticket's CF's (ticket is in Systems queue). > > 3. http://scrambling.ca/crap/rt-users_3_query-builder.png shows the query > builder after specifying the Queue='Systems'. Note that IT Category shows > up, but Center does not. > > 4. http://scrambling.ca/crap/rt-users_4_it-category-config.png IT Category > config. > > 5. http://scrambling.ca/crap/rt-users_5_it-category-appliesto.png IT > Category applies-to list. > > 6. http://scrambling.ca/crap/rt-users_6_center-config.png Center config. > > 7. http://scrambling.ca/crap/rt-users_7_center-applies-to.png Center > applies-to. > > Let me know if it would be helpful to see any other stuff! Thanks all! > > > > >> A few screenshots would be helpful to better understand situation and >> try to reproduce. >> >> >> On Sat, Feb 18, 2012 at 03:06, Jason Marshall <[email protected]> wrote: >>> >>> Hi all, I looked through the archives as best I could and didn't see >>> anything specifically about this issue. >>> >>> RT 3.8.8 >>> >>> I've got a queue with 2 custom fields associated with it (they're not >>> global >>> custom fields). >>> >>> Click on Tickets, then New Search. >>> >>> Select the queue, and hit Add These Terms, and one of the two custom >>> fields >>> shows up in the Add Criteria section, but not both. >>> >>> Smells like a bug. Anyone know if this works right in a later 3.x >>> release? >>> Or is this happening only to me? >>> >>> Thanks in advance! >>> >>> --- >>> Jason Marshall >>> IT Manager >>> Kelman Data Management >>> -------- >>> RT Training Sessions (http://bestpractical.com/services/training.html) >>> * Boston March 5 & 6, 2012 >> >> >> >> >> -- >> Best regards, Ruslan. >> >> > > --- > Jason Marshall > IT Manager > Kelman Data Management > 403.294.7557 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
