Hey! It works like it should as root!
Do you test query builder as root or jasonm?
On Tue, Feb 21, 2012 at 20:36, Jason Marshall <jas...@kelman.com> wrote:
1. http://scrambling.ca/crap/rt-users_1_list-of-cfs.png shows the list of
cf's associated with this queue (Systems).
2. http://scrambling.ca/crap/rt-users_2_show-two-cfs.png shows a random
ticket's CF's (ticket is in Systems queue).
3. http://scrambling.ca/crap/rt-users_3_query-builder.png shows the query
builder after specifying the Queue='Systems'. Note that IT Category shows
up, but Center does not.
4. http://scrambling.ca/crap/rt-users_4_it-category-config.png IT Category
config.
5. http://scrambling.ca/crap/rt-users_5_it-category-appliesto.png IT
Category applies-to list.
6. http://scrambling.ca/crap/rt-users_6_center-config.png Center config.
7. http://scrambling.ca/crap/rt-users_7_center-applies-to.png Center
applies-to.
Let me know if it would be helpful to see any other stuff! Thanks all!
A few screenshots would be helpful to better understand situation and
try to reproduce.
On Sat, Feb 18, 2012 at 03:06, Jason Marshall <jas...@kelman.com> wrote:
Hi all, I looked through the archives as best I could and didn't see
anything specifically about this issue.
RT 3.8.8
I've got a queue with 2 custom fields associated with it (they're not
global
custom fields).
Click on Tickets, then New Search.
Select the queue, and hit Add These Terms, and one of the two custom
fields
shows up in the Add Criteria section, but not both.
Smells like a bug. Anyone know if this works right in a later 3.x
release?
Or is this happening only to me?
Thanks in advance!
---
Jason Marshall
IT Manager
Kelman Data Management
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
--
Best regards, Ruslan.
---
Jason Marshall
IT Manager
Kelman Data Management
403.294.7557
--
Best regards, Ruslan.
---
Jason Marshall
IT Manager
Kelman Data Management
403.294.7557
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
