-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi there, I have a little issue with our FriendlyFromLineFormat on RT 4.
We have set it as follows: *Set( $FriendlyFromLineFormat, "\"IT Helpdesk\" <%s>");* which, looking around on the web, seems to be the correct way of doing so - unless you see something wrong. The issue is that this way what I get is the name of the sender of the e-mail (either the owner or the requestor, cc, etc), not their e-mail. For example, if I have sent the e-mail, I get: *IT Helpdesk <"Giuseppe Sollazzo">* which clearly breaks the "Reply all". How can I get it to include the e-mail address? Thanks, Giuseppe - -- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: [email protected] Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPRnDyAAoJEAqigArPBfJXmpwH/iPzMe/5Fa7WchxE63YS78cs l2rwNnq/4CmadVfIAkFBSD/TaUVlFz0W89a2xN6nY2bb35iRYZ6R/77UsK0oNGvQ 0T2+Jdu6FG2Rk9YQCZPHbza6uOLWcpSJiy8aJWaVBhqGBW5OrC99HOS9t2BOdp7l I5sICuJh5AiHM8NYT7UvbThZgmHHIU3lMv84BKiNwLqiYT6JgiEqUQjDeHGuCCOq uhpfo1mtGGLFZzXs6yB/SpuVjDVM0w8sF+whx799E1MsyYLMpq5kBuD1sgU1wCd4 Wbf7BDjXTVhcWD8LoDgru4m6UW1OIqntQrxYRmCJHmRZKQBejER18VtCpkuZ6Ug= =flAa -----END PGP SIGNATURE-----
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